What we do
01  Advanced Infrastructure 02  Applied AI & Data 03  AI Cybersecurity 04  AI Assurance
Engagements
AI estate inventory Assurance review
Industries
Financial Services Government & Public Sector Energy & Utilities Telecommunications Healthcare & Life Sciences Transport & Logistics Industrial & Manufacturing Retail, Hospitality & Real Estate
Research
The Trust Maturity Model The GCC Assurance Index Readiness self-assessment Case studies Perspectives Sector briefings Technology evaluations
Company
About us Partners Events Careers Contact العربية Talk to our team
The Trust Maturity Model

Five steps from saying it to proving it.

Five steps describing how well you can prove a control works — from “somebody says so” to “it stays true on its own”. Other models describe an ambition. This one describes what is physically in the room at each level, and the one question that settles where you are.

ONE PAGEFIVE LEVELSFREE TO USE AND ADAPT
The model

Pick a level to see what it looks like from the inside.

You believe the control is there because somebody says it is.

What exists here

A policy, a slide, or a supplier assurance. Nothing that can be examined.

How to tell

Ask who last looked. If the answer is a name and no date, you are here.

The move up

Write down what exists. An honest inventory is the whole of level two.

The gap between two levels is almost always one artefact.

Between asserted and documented it is an inventory. Between documented and evidenced it is a decision record. Between evidenced and tested it is somebody who does not own the control. None of those are expensive. They are just cheap to keep and expensive to reconstruct.

How to use it

Three ways this is useful, and one way it is not.

01

As a shared vocabulary

It gives a board and an engineering team the same word for the same thing, which removes most of the argument.

02

As a starting point

Score yourself before anybody sells you anything. If you land on level four, most assurance work is not for you.

03

Not as a score to chase

Level five on a system nobody uses is worth less than level three on the one carrying your revenue. Scope first.

Score yourself in three minutes.

Ten statements, answered honestly. Nothing is submitted and nothing is stored.

Take the assessment